We’ve compiled a list of some of the most frequently asked questions about planning, shooting and deploying a 360 virtual tour project. If your question isn’t answered here, please do give us a call on 020 360 30231 or drop us a message and we’d be pleased to talk your project through with you.

How do I prepare for a 360 shoot?

This is really about making your space look as good as it possibly can, cleaning thoroughly and removing clutter. We have other ideas that can bring a little bit of sparkle to your 360s – we’ll send you these and more comprehensive advice in advance of your shoot.

How long does it take to photograph a 360 image?

If a space is prepared and ready to shoot it could take as little as 10 minutes per 360 camera position. We’d always suggest erring on the side of caution and allowing a little extra time. More complex shoots take longer than this, for example, car interiors would often take a full day in a car studio to capture one 360.

What about getting a drone 360?

We work within CAA regulations when we fly our drones. Each location is different and thus we can swiftly (remotely) assess what’s possible for your shoot.

Can you retouch the images?

We give all 360s an initial retouch to ensure they look as good as they can. If you find that there’s something in the scene that needs changing, this can often be achieved, but it’s always much better and more cost-effective to get everything right ‘in-camera’ on the shoot day.

How quickly will I receive my 360 content?

For most projects, you will receive your demo within 5 working days of the shoot. If you require a more rapid turnaround, please talk to us as this can often be achieved. We sometimes work through the night on location to meet tight deadlines.

What’s a virtual tour interface?

The interface contains all of your 360s and makes it easy for users to navigate through them. These can be very simple, with users clicking thumbnails to move between areas, or can incorporate floorplans or maps for navigation. For some clients, they’re a way to communicate content, so there can be info pop-ups which deliver info about a particular feature, there can be downloadable bochures, embedded video, sountracks or voiceovers. Talk to us about your requirements and we’ll be glad to guide you through the options that are right for you.

How easy is it to get it onto my website?

It’s very easy; it’s intended to be plug and play. Of course if you need any support or experience any problems, we offer telephone support to help you with this.

Who hosts the virtual tours?

For most companies, it’s best to host the virtual tours on your own servers. However, if you’d prefer we host it for you, we can do this.

What makes your 360 content load so quickly?

Each 360 image is sliced into thousand of tiles which are then loaded on demand as the viewer moves around the image. This ensures that only the tiles that are being requested are downloaded, thus the bandwidth is reduced and the tour loads quickly.

Will the 360 tours work on mobile devices?

Yes. All our 360 tours are cross-platform, allowing them to work on desktops, laptops, mobiles and tablets.

How much does it cost?

This depends on the type of project that you’re commissioning. When we’ve got an idea of your project, we’ll be able to talk you through the various options. We can guarantee that we provide excellent value, with future-proof virtual tours which will stand the test of time.

Are there any ongoing costs?

No. Once your content is shot, it’s yours to use as you see fit. If you’d like us to host your tours for you then there would be an annual fee for hosting.

I want to use the 360s elsewhere, is this possible?

Once you have fantastic content, it’s good to ensure that it’s seen as widely as possible. Some social media platforms now support 360 content. We suggest adding them as 360s to your Facebook and Google Business pages, and making sure that they appear on other channels (such as Google Maps) too.

Can you shoot stills at the same time as my virtual tour?